jiji's Guide to Responsible Gaming
Betting and casino games are enjoyable when kept within the bounds of entertainment. jiji believes that playing within your limits is the best way to play. On this page, learn how to set your own limits, when to seek help, and how we support you.
What Responsible Gaming Is and Why It Matters
Online betting and casino games are primarily a form of entertainment. However, if they turn into an addiction, they can seriously affect your personal, family, and financial life. jiji always wants its members to play with a healthy mindset — not chasing wins, but playing for fun.
Responsible gaming means setting clear limits for yourself. Decide in advance how much money you will spend and how long you will play — then stick to those decisions. Read our Terms and Conditions to understand how jiji works to keep the gaming environment safe. Remember — all casino and betting services on this site are for people aged 21 and above only.
If you ever feel that gaming is no longer enjoyable but is becoming a source of stress or anxiety — that is the right time to seek help. You can reach us at any time through jiji's 24/7 live chat and email support — in Bengali or English.
Tools for Setting Your Own Limits
jiji provides several practical tools to help you stay in control of your gaming.
Deposit Limit
Set a maximum deposit amount per day, week, or month. Once a limit is set, it takes effect immediately; increasing it requires a set waiting period.
Session Time Limit
Decide in advance how long you want to play in one sitting. When the time is up, you will be logged out of your account automatically.
Self-Exclusion
Close your account completely for a set period — from seven days up to six months. During this time you will not be able to log in and will not receive any promotional messages.
Reality Check Reminder
You will receive pop-up notifications at regular intervals during play — showing a brief summary of how long you have been playing and how much you have deposited.
Bet Limit
Set a maximum amount you will place on a single bet. This reduces the risk of large losses and keeps your play within budget.
Loss Limit
Once you have lost a set amount, your session will end automatically. No more bets can be placed for the rest of that day.
Contact jiji's 24/7 live chat support or write to the support email to activate these tools. Reducing a limit takes effect immediately; requests to increase a limit are subject to a waiting period for your safety.
Recognise the Warning Signs
If you experience any of the following, it may be time to change your approach to gaming.
You keep coming back to recover losses — with the thought "I'll win this time" going round in your head.
You are spending more money or more time than you planned, but cannot stop.
You are borrowing money to play, or using funds meant for family or daily expenses to bet.
You are hiding your gaming from family or friends, or being dishonest about how much you spend.
Your work, studies, or relationships are suffering, yet you cannot stop playing.
When you cannot play, you feel restless, irritable, or mentally uncomfortable.
If you notice these signs, do not blame yourself — seek help. This is not a sign of weakness; it is a sign of self-awareness.
Check In With Yourself
Think through the questions below in your own mind. This is just for you — no information is collected.
If you answered "Yes" to even one question, please read the support section below and contact jiji support.
Where to Get Help
Acknowledging the problem is the first step toward solving it. You are not alone — help is always available.
jiji Live Chat Support
Talk to us directly in Bengali, 24 hours a day, 7 days a week. You can request self-exclusion or limit changes right here.
Email Support
Write to jiji's support email with full details. Replies are provided in both Bengali and English. [email protected]
Family and Trusted Ones
Talk openly with your family. Letting someone you trust know reduces stress and makes it easier to take the right steps.
Professional Advice
Speak with a mental health professional or counsellor. Specialists in addiction can provide effective support.
Take a Break
Stop playing for a while and see how you feel. If taking a break feels difficult, that itself is an important signal.
jiji's Commitment
We believe that responsible gaming is the foundation of long-term enjoyment. Visit our About Us page to learn how jiji works to protect its members. We monitor each member's gaming patterns and reach out directly when needed. Your safety is our top priority.
Some Habits for Healthy Gaming
Set a budget for yourself before each session. If you lose that amount, stop — do not try to chase it back. Remember, betting and casino games are never a guaranteed source of income; they are probability-based entertainment.
Keep track of your time. Set a timer on your phone or use jiji's session timer. Playing for hours on end, like a compulsion, harms your health and also reduces your ability to make sound decisions.
Read our Privacy Policy to learn how jiji keeps your account information safe. When your personal data is protected, the gaming environment feels more secure.
- Do not play while under the influence of alcohol or anything else.
- Do not start a session when you are angry or mentally unsettled.
- Do not place large bets out of overconfidence after a win.
- Spend time on other hobbies and social activities outside of gaming.
- Take regular breaks — get up, walk around, and drink some water.
- Keep your account and device secure from children and minors.